Worse, they may be aware of it and actively disguise it! They may be ignorant of their behaviour and of its impact on the organization and its people. The problem is that all too often, these people are just no good at what they’re promoted to do: they can’t manage. It may be too easy to promote people because of their technical expertise, their personality or their ability to ‘get along’ – with others or with systems. There is no point being nice if organizational objectives are not being met and jobs are risk. However it’s still important that managers are effective. Look after your colleagues and they will look after your customers and your organization. How many of us have nice, easy-going but essentially ineffective managers? A basic tenet of this site is that we endorse a humanist approach to management. Poor as this management approach may be, at least it has the benefit of being relatively easy to spot! We’ve addressed ways to deal with this type of management in articles such as: Manage Your Boss and The Value of a Good Manager.įar too often though, poor management comes in a more affable guise. Professor Bob Sutton refers to the dangers such managers can pose to organizations in his excellent book The No Asshole Rule. Such managers can be seen as difficult to get on with. Spotting these techniques is perhaps the first step in dealing with poor management.ĭifficulties at work can arise from a wide range of factors, but what if the problem is specifically poor management? Sometimes poor managers disguise their lack of ability with aggression, defensiveness, aloofness, negativity or an authoritarian approach. Here we discuss some of Laurence Peter’s excellent insights, based on his famous ‘ Peter Principle‘ – that people tend to be promoted until they reach a job which they can’t really manage. We explore the subtle techniques poor managers sometimes adopt to substitute other activities for the work they should be doing. How can you spot a manager who is not up to the job? Can the ‘Peter Principle’ be used as a bad boss early warning system? We think so.
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